html {
  font-size: 100%;
  overflow-y: scroll;
  -webkit-text-size-adjust: 100%;
  -ms-text-size-adjust: 100%;
}
body {
  margin: 0;
  font-size: 14px;
  line-height: 1.231;
  padding: 0;
}
body,
input,
select,
textarea {
  font-family: "Helvetica Neue", sans-serif;
  color: #000;
}
b,
strong {
  font-weight: bold;
}
blockquote {
  margin: 1em 40px;
}
hr {
  display: block;
  height: 1px;
  border: 0;
  border-top: 1px solid #ccc;
  margin: 1em 0;
  padding: 0;
}
small {
  font-size: 85%;
}
ul,
ol {
  margin: 1em 0;
  padding: 0 0 0 30px;
}
img {
  border: 0;
  vertical-align: middle;
}
form {
  margin: 0;
}
fieldset {
  border: 0;
  margin: 0;
  padding: 0;
}
label {
  cursor: pointer;
}
input,
select,
textarea {
  font-size: 100%;
  margin: 0;
  vertical-align: baseline;
  *vertical-align: middle;
}
input {
  line-height: normal;
  *overflow: visible;
}
table input {
  *overflow: auto;
}
input[type="button"],
input[type="reset"],
input[type="submit"] {
  cursor: pointer;
  -webkit-appearance: button;
}
input[type="checkbox"],
input[type="radio"] {
  box-sizing: border-box;
}

textarea {
  overflow: auto;
  vertical-align: top;
  resize: vertical;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
th,
td {
  vertical-align: top;
}
th {
  text-align: left;
  font-weight: normal;
}
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
  margin: 0;
  padding: 0;
}
/* Typography */
a, .link {
  color: #0072bc;
  text-decoration: none;
  display: inline;
  margin-bottom: 1px;
}
a:hover, .link:hover {
    border-bottom: 1px dotted #0072bc;
    margin-bottom: 0;
    cursor: pointer;
}
h1 {
  color: #00AEEF;
  font-weight: normal;
  font-size: 20px;
}
h3 {
  font-size: 16px;
}
h2, .subject {
  font-size: 16px;
  color: black;
}
/* Helpers */
.centered {
  text-align: center;
}
.clear {
  clear: both;
  height: 1px;
  visibility: none;
}
.hidden {
  display: none;
}
.faded {
  color: #666;
}
/* Pagination */
#pagination {
  border: 0;
  margin: 0 0 40px 0;
  padding: 0;
}
#pagination li {
  border: 0;
  margin: 0;
  padding: 0;
  font-size: 11px;
  list-style: none;
  display: inline;
}
#pagination li a {
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
#pagination li a:hover {
  color: #ff0084;
}
#pagination .previousOff,
#pagination .nextOff {
  color: #666;
  display: block;
  float: left;
  font-weight: bold;
  padding: 3px 4px;
}
#pagination .next a,
#pagination .previous a {
  font-weight: bold;
}
#pagination .active {
  color: #000;
  font-weight: bold;
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
/* Alerts & Notices */
#msg_notice {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #0a0;
  background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0;
}
#msg_warning, .warning-banner {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #f26522;
  background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd;
}
#msg_error {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #a00;
  background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0;
}
#msg_info { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
.warning {
  background: #ffc;
  font-style: italic;
}
.warning strong {
  text-transform: uppercase;
  color: #a00;
  font-style: normal;
}
.error {
  color: #f00;
}
.error input {
  border: 1px solid #f00;
}
.button,
.button:visited {
  background: #222;
  border: none;
  display: inline-block;
  font-size: 16px;
  padding: 4px 16px 4px 16px;
  max-width: 220px;
  text-align: center;
  color: #fff;
  text-decoration: none;
  border-radius: 5px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
  border-bottom: 1px solid rgba(0, 0, 0, 0.25);
  position: relative;
  cursor: pointer;
  font-family: helvetica, arial, sans-serif;
}
.button:hover {
  background-color: #111;
  color: #fff;
}
.button:active {
  top: 1px;
  box-shadow: none;
  -moz-box-shadow: none;
  -webkit-box-shadow: none;
}
.button,
.button:visited,
.green.button,
.green.button:visited {
  background-color: #91bd09;
}
.green.button:hover {
  background-color: #749a02;
}
.blue.button,
.blue.button:visited {
  background-color: #00AEEF;
}
.blue.button:hover {
  background-color: #0299d2;
}
body {
  background: url('../images/page_bg.png') top left repeat-x #c8c8c8;
}
#container {
  background: #fff;
  width: 840px;
  margin: 0 auto;
  box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
}
#header {
  position: relative;
  height: 71px;
  padding: 0 20px;
}
#logo {
    height: 100%;
}
#header #logo img {
  max-height: 65px;
  max-width: 380px;
  width: auto;
  height: auto;
  vertical-align: middle;
}
.valign-helper {
    height: 100%;
    display: inline-block;
    vertical-align: middle;
}
#header p {
  width: 400px;
  margin: 0;
  padding: 10px 0 0;
}
#nav {
  margin: 0 20px;
  padding: 2px 10px;
  height: 20px;
  background: url('../images/nav_bg.png') top left repeat-x;
  border-top: 1px solid #aaa;
  box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  -moz-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  -webkit-box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  white-space: nowrap;
}
#nav li {
  margin: 0;
  padding: 0;
  list-style: none;
  display: inline;
}
#nav li a {
  display: inline-block;
  width: auto;
  height: 20px;
  line-height: 20px;
  text-align: center;
  padding: 0 10px 0 32px;
  margin-left: 10px;
  color: #333;
  border-radius: 20px;
  -webkit-border-radius: 20px;
  -moz-border-radius: 20px;
  background-position: 10px 50%;
  background-repeat: no-repeat;
}
.rtl #nav li a {
  background-position: right center;
  background-position: calc(100% - 10px) center;
  padding-left: 10px;
  padding-right: 32px;
  margin-right: 10px;
  margin-left: 0;
}
#nav li a.active,
#nav li a:hover {
  background-color: #dbefff;
  color: #000;
}
#nav li a:hover {
  background-color: #ededed;
  color: #0054a6;
}
#nav li a.home {
  background-image: url('../images/icons/home.png');
}
#nav li a.kb {
  background-image: url('../images/icons/kb.png');
}
#nav li a.new {
  background-image: url('../images/icons/new.png');
}
#nav li a.status {
  background-image: url('../images/icons/status.png');
}
#nav li a.tickets {
  background-image: url('../images/icons/tix.png');
}
#content {
  padding: 20px 0;
  margin: 0 20px;
  height: auto !important;
  height: 350px;
  min-height: 350px;
}
#footer {
  text-align: center;
  font-size: 11px;
  color: #333;
}
#footer a {
  color: #333;
}
#footer p {
  margin: 10px 0 0 0;
}
#footer #poweredBy {
  display: block;
  width: 126px;
  height: 23px;
  outline: none;
  text-indent: -9999px;
  margin: 0 auto;
  background: url('../images/poweredby.png') top left no-repeat;
  background-size: auto 20px;
}
.front-page-button {
}
.main-content {
  width: 565px;
}
#landing_page #new_ticket {
  margin-top: 40px;
  background: url('../images/new_ticket_icon.png') top left no-repeat;
}
#landing_page #new_ticket,
#landing_page #check_status {
  width: 295px;
  padding-left: 75px;
}
#landing_page #check_status {
  margin-top: 40px;
  background: url('../images/check_status_icon.png') top left no-repeat;
}
#landing_page h1, #landing_page h2, #landing_page h3 {
    margin-bottom: 10px;
}
/* Landing page FAQ not yet implemented. */
#faq {
  clear: both;
  margin: 0;
  padding: 5px;
}
#faq ol {
  font-size: 15px;
  margin-left: 0;
  padding-left: 0;
  border-top: 1px solid #ddd;
}
#faq ol li {
  list-style: none;
  margin: 0;
  padding: 0;
  color: #999;
}
#faq ol li a {
  display: block;
  padding: 5px 0;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  border-bottom: 1px solid #ddd;
  line-height: 16px;
  padding-left: 24px;
  background: url('../images/icons/page.png') 0 50% no-repeat;
}
#faq ol li a:hover {
  background-color: #e9f5ff;
}
#faq .article-meta {
  padding: 5px;
  background: #fafafa;
}
#kb {
  margin: 2px 0;
  padding: 5px;
  overflow: hidden;
}
#kb > li {
  padding: 10px;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  background: url(../images/kb_category_bg.png) bottom left repeat-x;
  border-bottom: 1px solid #ddd;
  display: block;
}
#kb > li h4 span {
  color: #666;
}
#kb > li h4 a {
  font-size: 14px;
}
#kb > li > i {
  display: block;
  width: 32px;
  height: 32px;
  float: left;
  margin-right: 6px;
  background: url(../images/kb_large_folder.png) top left no-repeat;
}
.featured-category {
    margin-top: 10px;
    width: 49.7%;
    display: inline-block;
    box-sizing: border-box;
    vertical-align: top;
}
.category-name {
    display: inline-block;
    font-weight: 400;
    font-size: 120%;
}
.featured-category i {
    color: rgba(0,174,239, 0.8);
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
    display: inline-block;
    vertical-align: middle;
}
.article-headline {
    margin-left: 34px;
}
.rtl .article-headline {
    margin-left: 0;
    margin-right: 34px;
}
.article-teaser {
    font-size: 90%;
    line-height: 1.5em;
    height: 3em;
    overflow: hidden;
}
.article-title {
    font-weight: 500;
}
.faq-content .article-title {
    font-size: 17pt;
    margin-top: 15px;
}
#kb-search {
  padding: 10px 0;
  overflow: hidden;
}
#kb-search div {
  clear: both;
  overflow: hidden;
  padding-top: 5px;
}
#kb-search #query {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
}
#kb-search #cid {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
  position: relative;
  top: 2px;
}
#kb-search #topic-id {
  margin: 0;
  display: inline-block;
  float: left;
  width: 410px;
}
#kb-search #searchSubmit {
  margin: 0;
  display: inline-block;
  float: left;
  position: relative;
  top: 2px;
}
#kb-search #breadcrumbs {
  color: #333;
  margin-bottom: 15px;
}
#kb-search #breadcrumbs #breadcrumbs a {
  color: #555;
}
#ticketForm div.clear,
#clientLogin div.clear {
  clear: both;
  padding: 3px 0;
  overflow: hidden;
}
#ticketForm div label,
#clientLogin div label {
  display: block;
}
label.required, span.required {
  font-weight: bold;
}
#ticketForm div label.required,
#clientLogin div label.required {
  text-align: left;
}
#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
  width: auto;
  border: 1px solid #aaa;
  background: #fff;
  display: block;
}
#ticketForm div input[type=file],
#clientLogin div input[type=file] {
  border: 0;
}
#ticketForm div select,
#clientLogin div select {
  display: block;
  float: left;
}
#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
  line-height: 31px;
}
#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
  position: relative;
  top: 6px;
}
#ticketForm > table {
    table-layout: fixed;
}
#ticketForm > table td {
    width: 160px;
}
#ticketForm > table td + td {
    width: auto;
}
#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
  width: 600px;
}
#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
  color: #777;
}
#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
  width: 88px;
  height: 31px;
  background: #000;
  display: block;
  float: left;
  margin-right: 20px;
}
#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
  width: auto;
  padding: 0 10px;
}
#ticketForm div.error input,
#clientLogin div.error input {
  border: 1px solid #a00;
}
#ticketForm div.error label,
#clientLogin div.error label {
  color: #a00;
}
#ticketTable th {
  padding-left: 3px;
  font-weight: normal;
  text-align: left;
}
#ticketTable th.required,
#ticketTable td.required {
  font-weight: bold;
  text-align: left;
}
#clientLogin {
    display: block;
  margin-top: 20px;
  padding: 20px;
  border: 1px solid #ccc;
  border-radius: 5px;
  box-shadow: inset 0 1px 2px rgba(0,0,0,0.3);
  background: url('../images/lock.png?1319655200') 95% 50% no-repeat #f6f6f6;
}
.rtl #clientLogin {
    background-position: 5% 50%;
}
#clientLogin .instructions {
    display:table-cell;
    padding-left: 2em;
    padding-right:90px;
}
.rtl #clientLogin .instructions {
    padding-left: 0;
    padding-right:0;
    padding-right: 2em;
    padding-left:90px;
}
#clientLogin p {
  clear: both;
}
#clientLogin strong {
  font-size: 11px;
  color: #d00;
  display: block;
}
#clientLogin #email,
#clientLogin #ticketno {
  margin-right: 0;
}
#clientLogin input[type=text],
#clientLogin input[type=password] {
    padding: 5px;
    border-radius: 4px;
    margin-bottom: 15px;
}
#clientLogin input[type=submit] {
    padding: 3px 10px;
    border-radius: 4px;
}
#reply {
  margin-top: 5px;
  padding: 10px;
  background: #f9f9f9;
  border: 1px solid #ccc;
}
#reply h2 {
  margin-bottom: 10px;
  padding-bottom: 5px;
  border-bottom: 2px dotted rgba(0,0,0,0.1);
}
#reply > table {
  width: auto;
}
#reply table td {
  vertical-align: top;
}
#reply textarea {
  width: 628px !important;
}
#reply input[type=text],
#reply #response_options textarea {
  border: 1px solid #aaa;
  background: #fff;
}
/* Ticket icons */
.Icon {
  width: auto;
  padding-left: 20px;
  background-position: top left;
  background-repeat: no-repeat;
  color: #006699;
  text-decoration: none;
}
.Icon.Ticket {
  background-image: url('../images/icons/ticket.gif');
}
.Icon.webTicket {
  background-image: url('../images/icons/ticket_source_web.gif');
}
.Icon.emailTicket {
  background-image: url('../images/icons/ticket_source_email.gif');
}
.Icon.phoneTicket {
  background-image: url('../images/icons/ticket_source_phone.gif');
}
.Icon.otherTicket, .Icon.apiTicket  {
  background-image: url('../images/icons/ticket_source_other.gif');
}

.Icon.attachment {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.file {
  background-image: url('../images/icons/attachment.gif');
}
.Icon.refresh {
  background-image: url('../images/icons/refresh.gif');
}
.Icon.thread {
  font-weight: bold;
  font-size: 1em;
  background-image: url('../images/icons/thread.gif?1319556657');
}
#ticketTable {
  border: 1px solid #aaa;
  border-left: none;
  border-bottom: none;
}
#ticketTable caption {
  padding: 5px;
  text-align: left;
  color: #000;
  background: #ddd;
  border: 1px solid #aaa;
  border-bottom: none;
  font-weight: bold;
}
#ticketTable th {
  height: 24px;
  line-height: 24px;
  background: #e1f2ff;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
  padding: 0 5px;
}
#ticketTable th a {
  color: #000;
}
#ticketTable td {
  padding: 3px 5px;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
}
#ticketTable tr.alt td {
  background: #f9f9f9;
}
i.refresh {
  color: #0a0;
  font-size: 80%;
  vertical-align: middle;
}
.states small {
    font-size: 70%;
}
.active.state {
    font-weight: bold;
}
.search.well {
    padding: 10px;
    background-color: rgba(0,0,0,0.05);
    margin-bottom: 10px;
    margin-top: -15px;
}
.infoTable {
  background: #F4FAFF;
}
.infoTable th {
  text-align: left;
  padding: 3px 8px;
}
.action-button {
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  -webkit-background-clip: padding-box;
  -moz-background-clip: padding;
  background-clip: padding-box;
  color: #777 !important;
  display: inline-block;
  border: 1px solid #aaa;
  cursor: pointer;
  font-size: 11px;
  overflow: hidden;
  background-color: #dddddd;
  background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #efefef), color-stop(100% #dddddd));
  background-image: -webkit-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -moz-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -ms-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -o-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: linear-gradient(top, #efefef 0%, #dddddd 100%);
  padding: 0 5px;
  text-decoration: none;
  line-height:18px;
  margin-left:5px;
}
.action-button span,
.action-button a {
  color: #777 !important;
  display: inline-block;
  float: left;
}
.action-button a {
  color: #777;
  text-decoration: none;
}
table.padded tr > td,
table.padded tr > th {
  height: 20px;
  padding-bottom: 5px;
}

.external-auth + .external-auth {
    margin-top: 4px;
}

a.external-sign-in {
    text-decoration: none;
}
.external-auth-box {
    vertical-align: middle;
    border-radius: 4px;
    border: 1px solid #777;
}
.external-auth-icon {
    display: inline-block;
    color: #333;
    width: 30px;
    padding: 5px 10px;
    border-right: 1px solid #ddd;
}
.external-auth-name {
    color: #333;
    width: 100px;
    padding: 5px 10px;
    line-height:30px;
    font-size: 11pt;
}
img.sign-in-image {
    border: none;
    max-height: 40px;
    max-width: 200px;
    width: auto;
    height: auto;
}
.login-box {
    width:40%;
    display:table-cell;
    box-shadow: 12px 0 15px -15px rgba(0,0,0,0.4);
    padding:15px;
}
.rtl .login-box {
    box-shadow: -12px 0 15px -15px rgba(0,0,0,0.4);
}
.flush-right {
    text-align: right;
}
.flush-left {
    text-align: left;
}
.sidebar {
    margin-bottom: 20px;
    margin-left: 20px;
    width: 215px;
}
.rtl .sidebar {
    margin-left: 0;
    margin-right: 20px;
}
.sidebar .content {
    padding: 10px; border: 1px solid #C8DDFA; background: #F7FBFE;
}
.sidebar .content:empty {
    display: none;
}

.sidebar section .header {
    font-weight: bold;
    margin-bottom: 0.3em;
}
.sidebar section + section {
    margin-top: 15px;
}
.search-form {
    padding-top: 12px;
}
.searchbar .search,
.search-form .search {
    display: inline-block;
    width: 400px;
    border-radius: 5px;
    border: 1px solid #ccc;
    padding: 5px 10px;
    box-shadow: inset 0 1px 1px rgba(0,0,0,.075);
}

.searchbar .search {
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 10px;
}
.bleed {
    margin: 0 !important;
    padding: 0 !important;
}
.row {
}
.span4 {
    display: inline-block;
    width: 29.5%;
    margin: 0 1%;
    vertical-align: top;
}
.span8 {
    display: inline-block;
    width: 66.0%;
    margin: 0 1%;
    vertical-align: top;
}
.truncate {
    display: inline-block;
    width: auto;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: bottom;
}
.image-hover a.action-button:hover,
.image-hover a.action-button {
    color: initial !important;
    text-decoration: none;
}
table.custom-data {
    margin-top: 10px;
}
table.custom-data th {
    width: 25%;
}
table.custom-data th {
    background-color: #F4FAFF;
    padding: 3px 8px;
}
table .headline,
table.custom-data .headline {
    border-bottom: 2px solid #ddd;
    border-bottom: 2px solid rgba(0,0,0,0.15);
    font-weight: bold;
    background-color: white;
}
#ticketInfo h1 {
    padding-bottom: 10px;
    margin-bottom: 5px;
    border-bottom: 2px dotted rgba(0, 0, 0, 0.15);
}
#ticketInfo h1 small {
    font-weight: normal;
}
.thread-entry {
    margin-bottom: 15px;
}
.thread-entry.avatar {
    margin-left: 60px;
}
.thread-entry.response.avatar {
    margin-right: 60px;
    margin-left: 0;
}
.thread-entry > .avatar {
    margin-left: -60px;
    display:inline-block;
    width:48px;
    height:auto;
    border-radius: 5px;
}
.thread-entry.response > .avatar {
    margin-left: initial;
    margin-right: -60px;
}
img.avatar {
    border-radius: inherit;
}
.avatar > img.avatar {
    width: 100%;
    height: auto;
}
.thread-entry .header {
    padding: 8px 0.9em;
    border: 1px solid #ccc;
    border-color: rgba(0,0,0,0.2);
    border-radius: 5px 5px 0 0;
}
.thread-entry.avatar .header:before {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 8px solid transparent;
  border-bottom: 8px solid transparent;
  border-left: 8px solid #b0b0b0;
  display: inline-block;
}
.thread-entry.avatar .header:after {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 7px solid transparent;
  border-bottom: 7px solid transparent;
  display: inline-block;
  margin-top: 1px;
}

.thread-entry.avatar .header {
    position: relative;
}

.thread-entry.response .header {
    background:#dddddd;
}
.thread-entry.avatar.response .header:after {
    border-left: 7px solid #dddddd;
    margin-right: 1px;
}

.thread-entry.message .header {
    background:#C3D9FF;
}
.thread-entry.avatar.message .header:before {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 8px solid #CCC;
}
.thread-entry.avatar.message .header:before {
    border-right-color: #9cadcc;
}
.thread-entry.avatar.message .header:after {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 7px solid #c3d9ff;
    margin-left: 1px;
}

.thread-entry .header .title {
    max-width: 500px;
    vertical-align: bottom;
    display: inline-block;
    margin-left: 15px;
}

.thread-entry .thread-body {
    border: 1px solid #ddd;
    border-top: none;
    border-bottom:2px solid #aaa;
    border-radius: 0 0 5px 5px;
}
.thread-body img[style] {
  width: 100% !important;
  max-width: 490px !important;
  height: auto !important;
}
.thread-body figure[style] {
  width: 100% !important;
  max-width: 100% !important;
}
.thread-body .attachments {
  background-color: #f4faff;
  margin: 0 -0.9em;
  position: relative;
  top: 0.9em;
  padding: 0.3em 0.9em;
  border-top: 1px dotted #ccc;
  border-top-color: rgba(0,0,0,0.2);
  border-radius: 0 0 6px 6px;
}
.thread-body .attachments .filesize {
  margin-left: 0.5em;
}
.thread-body .attachments a,
.thread-body .attachments a:hover {
  text-decoration: none;
}
.thread-body .attachment-info {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
}
.thread-body .attachment-info .filename {
  max-width: 80%;
  max-width: calc(100% - 70px);
}
.label {
  font-size: 11px;
  padding: 1px 4px;
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  font-weight: bold;
  line-height: 14px;
  color: #ffffff;
  vertical-align: baseline;
  white-space: nowrap;
  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
  background-color: #999999;
}
.label-bare {
  background-color: transparent;
  background-color: rgba(0,0,0,0);
  border: 1px solid #999999;
  color: #999999;
  text-shadow: none;
}
.thread-event {
    padding: 0px 2px 15px;
    margin-left: 60px;
}
.type-icon {
    border-radius: 8px;
    background-color: #f4f4f4;
    padding: 4px 6px;
    margin-right: 5px;
    text-align: center;
    display: inline-block;
    font-size: 1.1em;
    border: 1px solid #eee;
    vertical-align: top;
}
.type-icon.dark {
    border-color: #666;
    background-color: #949494;
}
.thread-event img.avatar {
    vertical-align: middle;
    border-radius: 3px;
    width: auto;
    max-height: 24px;
    margin: -3px 3px 0;
}
.thread-event .description {
    margin-left: -30px;
    padding-top: 6px;
    padding-left: 30px;
    display: inline-block;
    width: 642px;
    width: calc(100% - 95px);
    line-height: 1.4em;
}
.thread-event .type-icon {
  position:relative;
}
.thread-event .type-icon::after {
  content: "";
  border: 16px solid white;
  position: absolute;
  top: -3px;
  bottom: 0;
  left: -3px;
  right: 0;
  z-index: -1;
}
.thread-entry::after {
  content: "";
  border-bottom: 2px solid white;
  display: block;
}
.thread-entry::before {
  content: "";
  display: block;
  border-top: 2px solid white;
}
#ticketThread::before {
  border-left: 2px dotted #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
  position: absolute;
  margin-left: 74px;
  z-index: -1;
  content: "";
  top: 0;
  bottom: 0;
  right: 0;
  left: 0;
}
#ticketThread {
  z-index: 0;
  position: relative;
  border-bottom: 2px solid #ddd;
  border-bottom-color: rgba(0,0,0,0.1);
}

.freetext-files {
    padding: 10px;
    margin-top: 10px;
    border: 1px dotted #ddd;
    border-radius: 4px;
    background-color: #f5f5f5;
}
.freetext-files .file {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
    padding-top: 0.2em;
}
.freetext-files .title {
    font-weight: bold;
    margin-bottom: 0.3em;
    font-size: 1.1em;
}
/* ========================================================================
   Runbox-inspired modern theme overrides for osTicket
   Add this section at the end of theme.css so it overrides legacy rules.
   ======================================================================== */

:root {
  --rb-navy-950: #071a2d;
  --rb-navy-900: #0b2239;
  --rb-navy-800: #123451;
  --rb-blue-700: #17689a;
  --rb-blue-600: #1684bd;
  --rb-blue-500: #28a9df;
  --rb-blue-100: #e8f5fb;
  --rb-blue-50: #f3f9fc;
  --rb-green-600: #34885d;
  --rb-green-100: #e9f6ef;
  --rb-gold-500: #c89a48;
  --rb-red-600: #b84444;
  --rb-red-100: #fbeeee;
  --rb-amber-600: #9a6b18;
  --rb-amber-100: #fff7df;
  --rb-ink: #172636;
  --rb-muted: #607184;
  --rb-border: #d7e2ea;
  --rb-surface: #ffffff;
  --rb-surface-soft: #f6f9fb;
  --rb-shadow-sm: 0 1px 2px rgba(7, 26, 45, 0.06), 0 4px 14px rgba(7, 26, 45, 0.05);
  --rb-shadow-md: 0 14px 40px rgba(7, 26, 45, 0.12);
  --rb-radius-sm: 6px;
  --rb-radius: 10px;
  --rb-radius-lg: 16px;
  --rb-transition: 160ms ease;
}

html {
  background: var(--rb-navy-950);
  scroll-behavior: smooth;
}

body,
input,
select,
textarea,
button {
  font-family: Inter, ui-sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  color: var(--rb-ink);
}

body {
  min-height: 100vh;
  font-size: 18px;
  line-height: 1.55;
  background:
    radial-gradient(circle at 15% -10%, rgba(40, 169, 223, 0.28), transparent 34rem),
    linear-gradient(180deg, var(--rb-navy-950) 0, var(--rb-navy-900) 22rem, #edf3f6 22rem, #edf3f6 100%);
}

::selection {
  color: #fff;
  background: var(--rb-blue-700);
}

a,
.link {
  color: var(--rb-blue-700);
  text-decoration: none;
  text-underline-offset: 0.18em;
  transition: color var(--rb-transition), text-decoration-color var(--rb-transition);
}

a:hover,
.link:hover {
  color: var(--rb-blue-600);
  border-bottom: 0;
  margin-bottom: 1px;
  text-decoration: underline;
  text-decoration-thickness: 1px;
}

a:focus-visible,
button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible,
[tabindex]:focus-visible {
  outline: 3px solid rgba(40, 169, 223, 0.35);
  outline-offset: 2px;
}

h1,
h2,
h3,
h4,
h5,
h6 {
  color: var(--rb-navy-900);
  font-weight: 650;
  letter-spacing: -0.018em;
  line-height: 1.2;
}

h1 {
  color: var(--rb-navy-900);
  font-size: clamp(1.65rem, 3vw, 2.15rem);
}

h2,
.subject {
  color: var(--rb-navy-900);
  font-size: 1.25rem;
}

h3 {
  font-size: 1.05rem;
}

hr {
  border-top-color: var(--rb-border);
}

.faded,
small {
  color: var(--rb-muted);
}

#container {
  width: min(1120px, calc(100% - 32px));
  margin: 30px auto 42px;
  overflow: hidden;
  background: var(--rb-surface);
  border: 1px solid rgba(255, 255, 255, 0.58);
  border-radius: var(--rb-radius-lg);
  box-shadow: var(--rb-shadow-md);
}

#header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  row-gap: 8px;
  min-height: 84px;
  height: auto;
  padding: 14px 28px;
  background: rgba(255, 255, 255, 0.98);
  border-bottom: 1px solid var(--rb-border);
}

#logo {
  display: flex;
  align-items: center;
  flex: 0 0 auto;
  min-width: 0;
  order: 1;
}

#header #logo img {
  max-height: 56px;
  max-width: min(380px, 70vw);
}

#header .pull-right.flush-right {
  order: 2;
  flex: 0 1 auto;
  text-align: right;
}

#header p {
  width: auto;
  margin: 0;
  padding: 0;
  color: var(--rb-muted);
}

#header p a.flag {
  display: inline-block;
  transform: scale(1.5);
  transform-origin: center;
  margin: 0 8px;
  vertical-align: middle;
}

.valign-helper {
  display: none;
}

#nav {
  display: flex;
  align-items: center;
  min-height: 52px;
  height: auto;
  margin: 0;
  padding: 7px 20px;
  overflow-x: auto;
  background: var(--rb-navy-900);
  border: 0;
  box-shadow: none;
  scrollbar-width: thin;
}

#nav li {
  display: inline-flex;
}

#nav li a,
.rtl #nav li a {
  display: inline-flex;
  align-items: center;
  min-height: 38px;
  height: auto;
  line-height: 1.2;
  margin: 0 3px;
  padding: 8px 13px 8px 36px;
  color: #dfeef6;
  font-weight: 600;
  border: 1px solid transparent;
  border-radius: 999px;
  background-position: 12px center;
  transition: background-color var(--rb-transition), color var(--rb-transition), border-color var(--rb-transition);
}

.rtl #nav li a {
  padding-right: 36px;
  padding-left: 13px;
  background-position: calc(100% - 12px) center;
}

#nav li a.active,
#nav li a:hover {
  color: #fff;
  text-decoration: none;
  background-color: rgba(40, 169, 223, 0.18);
  border-color: rgba(157, 219, 244, 0.24);
}

#content {
  min-height: 420px;
  margin: 0;
  padding: clamp(24px, 4vw, 46px);
}

#footer {
  padding: 20px 24px 28px;
  color: #718293;
  font-size: 12px;
  background: var(--rb-surface-soft);
  border-top: 1px solid var(--rb-border);
}

#footer a {
  color: var(--rb-blue-700);
}

#footer #poweredBy {
  opacity: 0.62;
  filter: grayscale(1);
}

.main-content {
  width: calc(100% - 255px);
}

.sidebar {
  width: 225px;
}

.sidebar .content {
  padding: 16px;
  background: var(--rb-blue-50);
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius);
}

.sidebar section .header {
  color: var(--rb-navy-900);
  font-size: 0.88rem;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.button,
.button:visited,
.green.button,
.green.button:visited,
.blue.button,
.blue.button:visited,
input[type="submit"],
input[type="button"],
button {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  min-height: 40px;
  padding: 9px 18px;
  color: #fff;
  font-size: 14px;
  font-weight: 650;
  line-height: 1.2;
  text-align: center;
  text-shadow: none;
  background: var(--rb-blue-700);
  border: 1px solid var(--rb-blue-700);
  border-radius: 999px;
  box-shadow: 0 4px 10px rgba(23, 104, 154, 0.18);
  transition: transform var(--rb-transition), background-color var(--rb-transition), border-color var(--rb-transition), box-shadow var(--rb-transition);
}

.button:hover,
.blue.button:hover,
.green.button:hover,
input[type="submit"]:hover,
input[type="button"]:hover,
button:hover {
  color: #fff;
  text-decoration: none;
  background: var(--rb-blue-600);
  border-color: var(--rb-blue-600);
  box-shadow: 0 7px 16px rgba(23, 104, 154, 0.22);
  transform: translateY(-1px);
}

.green.button,
.green.button:visited {
  background: var(--rb-green-600);
  border-color: var(--rb-green-600);
}

.green.button:hover {
  background: #28734d;
  border-color: #28734d;
}

.button:active,
input[type="submit"]:active,
input[type="button"]:active,
button:active {
  top: auto;
  transform: translateY(0);
  box-shadow: none;
}

input[type="text"],
input[type="email"],
input[type="password"],
input[type="search"],
input[type="number"],
input[type="tel"],
input[type="url"],
select,
textarea,
.searchbar .search,
.search-form .search,
#reply input[type="text"],
#reply #response_options textarea,
#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
  box-sizing: border-box;
  min-height: 42px;
  padding: 9px 11px;
  color: var(--rb-ink);
  background: #fff;
  border: 1px solid #bfcdd8;
  border-radius: var(--rb-radius-sm);
  box-shadow: 0 1px 2px rgba(7, 26, 45, 0.03);
  transition: border-color var(--rb-transition), box-shadow var(--rb-transition), background-color var(--rb-transition);
}

textarea,
#ticketForm div textarea,
#clientLogin div textarea {
  min-height: 130px;
}

input:hover,
select:hover,
textarea:hover {
  border-color: #8fa8b9;
}

input:focus,
select:focus,
textarea:focus {
  border-color: var(--rb-blue-500);
  box-shadow: 0 0 0 4px rgba(40, 169, 223, 0.14);
  outline: 0;
}

label {
  color: #31465a;
  font-weight: 600;
}

label.required,
span.required {
  color: var(--rb-navy-900);
}

#msg_notice,
#msg_warning,
.warning-banner,
#msg_error,
#msg_info {
  box-sizing: border-box;
  height: auto;
  min-height: 44px;
  margin: 0 0 16px;
  padding: 11px 14px 11px 42px;
  line-height: 1.45;
  border-radius: var(--rb-radius);
  background-position: 14px center;
  box-shadow: var(--rb-shadow-sm);
}

#msg_notice {
  color: #235f42;
  background-color: var(--rb-green-100);
  border-color: #a9d9bd;
}

#msg_warning,
.warning-banner {
  color: #795315;
  background-color: var(--rb-amber-100);
  border-color: #ead39a;
}

#msg_error {
  color: #8c3030;
  background-color: var(--rb-red-100);
  border-color: #e4b0b0;
}

#msg_info {
  color: #245b78;
  background-color: var(--rb-blue-100);
  border-color: #b6ddeb;
}

.warning {
  padding: 2px 5px;
  background: var(--rb-amber-100);
  border-radius: 3px;
}

.error {
  color: var(--rb-red-600);
}

.sidebar .front-page-button {
  display: flex;
  flex-direction: column;
  gap: 16px;
  margin-top: 26px;
}

.sidebar .front-page-button p {
  margin: 0;
}

.sidebar .front-page-button a.button {
  display: flex !important;
  align-items: center !important;
  justify-content: flex-start !important;
  box-sizing: border-box;
  width: 100%;
  min-height: 150px;
  margin: 0;
  padding: 24px 24px 24px 92px;
  background-color: var(--rb-surface);
  background-repeat: no-repeat;
  background-position: 26px 28px;
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius-lg);
  box-shadow: var(--rb-shadow-sm);
  color: var(--rb-navy-900);
  font-size: 16px;
  font-weight: 650;
  text-align: left;
  transition: transform var(--rb-transition), box-shadow var(--rb-transition), border-color var(--rb-transition);
}

/* .blue/.green already mark "new ticket" vs "check status" semantically,
   so they double as icon hooks instead of needing the old #new_ticket/#check_status ids */
.sidebar .front-page-button a.blue.button {
  background-image: url('../images/new_ticket_icon.png');
}

.sidebar .front-page-button a.green.button {
  background-image: url('../images/check_status_icon.png');
}

.sidebar .front-page-button a.button:hover {
  transform: translateY(-2px);
  border-color: #acd8ea;
  box-shadow: 0 10px 28px rgba(7, 26, 45, 0.12);
}

#landing_page h1,
#landing_page h2,
#landing_page h3 {
  margin-bottom: 12px;
}

#landing_page .thread-body p {
  font-size: clamp(18px, 16px + 0.25vw, 19px);
}

#faq,
#kb {
  padding: 0;
}

#faq ol {
  overflow: hidden;
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius);
}

#faq ol li a {
  padding: 12px 14px 12px 40px;
  line-height: 1.4;
  background-position: 14px center;
  border-bottom-color: var(--rb-border);
}

#faq ol li a:hover {
  background-color: var(--rb-blue-50);
}

#kb > li {
  margin-bottom: 10px;
  padding: 16px;
  background: #fff;
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius);
}

.featured-category {
  width: calc(50% - 8px);
  margin: 8px 12px 8px 0;
  padding: 16px;
  background: var(--rb-surface-soft);
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius);
}

.featured-category:nth-child(even) {
  margin-right: 0;
}

.featured-category i {
  color: var(--rb-blue-600);
  text-shadow: none;
}

.article-teaser {
  color: var(--rb-muted);
}

#kb-search {
  padding: 0 0 20px;
}

#kb-search div {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
}

#kb-search #query,
#kb-search #cid,
#kb-search #topic-id,
#kb-search #searchSubmit {
  float: none;
  top: auto;
  margin: 0;
}

#kb-search #query,
#kb-search #cid {
  width: min(240px, 100%);
}

#kb-search #topic-id {
  width: min(440px, 100%);
}

#clientLogin {
  margin-top: 24px;
  padding: clamp(22px, 4vw, 36px);
  background-color: var(--rb-surface-soft);
  background-position: calc(100% - 28px) center;
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius-lg);
  box-shadow: var(--rb-shadow-sm);
}

.rtl #clientLogin {
  background-position: 28px center;
}

.login-box {
  width: 42%;
  padding: 20px;
  box-shadow: 16px 0 22px -24px rgba(7, 26, 45, 0.55);
}

.external-auth-box {
  overflow: hidden;
  background: #fff;
  border-color: var(--rb-border);
  border-radius: var(--rb-radius-sm);
}

.external-auth-icon {
  color: var(--rb-navy-900);
  background: var(--rb-blue-50);
  border-right-color: var(--rb-border);
}

#ticketTable {
  width: 100%;
  overflow: hidden;
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius);
  border-collapse: separate;
  border-spacing: 0;
}

#ticketTable caption {
  padding: 12px 14px;
  color: var(--rb-navy-900);
  background: var(--rb-surface-soft);
  border: 1px solid var(--rb-border);
  border-bottom: 0;
  border-radius: var(--rb-radius) var(--rb-radius) 0 0;
}

#ticketTable th {
  height: auto;
  padding: 10px 12px;
  color: #42576a;
  font-size: 0.78rem;
  font-weight: 700;
  line-height: 1.3;
  letter-spacing: 0.035em;
  text-transform: uppercase;
  background: #eef5f8;
  border-color: var(--rb-border);
}

#ticketTable td {
  padding: 11px 12px;
  border-color: var(--rb-border);
}

#ticketTable tr.alt td {
  background: #f8fafb;
}

#ticketTable tbody tr:hover td {
  background: var(--rb-blue-50);
}

.infoTable,
table.custom-data th {
  background: var(--rb-blue-50);
}

.search.well {
  margin-top: 0;
  padding: 14px;
  background: var(--rb-surface-soft);
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius);
}

.action-button {
  min-height: 30px;
  padding: 5px 10px;
  color: #3e5264 !important;
  font-size: 12px;
  line-height: 18px;
  background: #fff;
  border: 1px solid #becbd5;
  border-radius: 999px;
  transition: background-color var(--rb-transition), border-color var(--rb-transition), color var(--rb-transition);
}

.action-button:hover {
  color: var(--rb-blue-700) !important;
  text-decoration: none;
  background: var(--rb-blue-50);
  border-color: #9bcfe3;
}

#ticketInfo h1,
#reply h2 {
  border-bottom: 1px solid var(--rb-border);
}

#reply {
  margin-top: 18px;
  padding: 18px;
  background: var(--rb-surface-soft);
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius);
}

#reply textarea {
  box-sizing: border-box;
  width: 100% !important;
}

.thread-entry {
  margin-bottom: 20px;
}

.thread-entry .header {
  padding: 11px 14px;
  color: #34495c;
  background: #eef4f7;
  border-color: var(--rb-border);
  border-radius: var(--rb-radius) var(--rb-radius) 0 0;
}

.thread-entry.response .header {
  background: #edf1f3;
}

.thread-entry.message .header {
  background: var(--rb-blue-100);
}

.thread-entry.avatar.message .header:before {
  border-right-color: #a7ccdc;
}

.thread-entry.avatar.message .header:after {
  border-right-color: var(--rb-blue-100);
}

.thread-entry.avatar.response .header:after {
  border-left-color: #edf1f3;
}

.thread-entry .thread-body {
  overflow: hidden;
  background: #fff;
  border-color: var(--rb-border);
  border-bottom: 1px solid var(--rb-border);
  border-radius: 0 0 var(--rb-radius) var(--rb-radius);
  box-shadow: var(--rb-shadow-sm);
}

.thread-body .attachments {
  background: var(--rb-blue-50);
  border-top-color: var(--rb-border);
}

.label {
  padding: 3px 7px;
  font-size: 10px;
  letter-spacing: 0.03em;
  text-shadow: none;
  background: var(--rb-muted);
  border-radius: 999px;
}

.label-bare {
  color: var(--rb-muted);
  background: transparent;
  border-color: #9eacb8;
}

.type-icon {
  color: var(--rb-blue-700);
  background: var(--rb-blue-50);
  border-color: var(--rb-border);
}

.freetext-files {
  background: var(--rb-surface-soft);
  border: 1px solid var(--rb-border);
  border-radius: var(--rb-radius);
}

#pagination {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-bottom: 28px;
}

#pagination li a,
#pagination .active,
#pagination .previousOff,
#pagination .nextOff {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 32px;
  min-height: 32px;
  box-sizing: border-box;
  margin: 0;
  padding: 5px 9px;
  border: 1px solid var(--rb-border);
  border-radius: 999px;
}

#pagination li a:hover,
#pagination .active {
  color: #fff;
  text-decoration: none;
  background: var(--rb-blue-700);
  border-color: var(--rb-blue-700);
}

@media (max-width: 900px) {
  #container {
    width: min(100% - 20px, 760px);
    margin-top: 16px;
  }

  #header {
    padding: 12px 18px;
  }

  #content {
    padding: 26px 20px 34px;
  }

  #landing_page {
    display: flex;
    flex-direction: column;
  }

  .main-content,
  .sidebar,
  .span4,
  .span8 {
    display: block;
    width: 100%;
    margin-right: 0;
    margin-left: 0;
  }

  .main-content {
    order: 1;
  }

  .sidebar {
    order: 2;
  }

  .sidebar {
    margin-top: 24px;
  }

  .sidebar .front-page-button {
    flex-direction: row;
    gap: 12px;
  }

  .sidebar .front-page-button p {
    flex: 1 1 0;
    min-width: 0;
  }

  .rtl .sidebar {
    margin-right: 0;
  }

  #ticketForm > table,
  #ticketForm > table tbody,
  #ticketForm > table tr,
  #ticketForm > table td {
    display: block;
    width: 100% !important;
  }

  #ticketForm > table td {
    padding-bottom: 8px;
  }

  #ticketForm td textarea,
  #clientLogin td textarea,
  #ticketForm div textarea,
  #clientLogin div textarea,
  .search-form .search {
    box-sizing: border-box;
    width: 100%;
  }

  #clientLogin input[type="text"],
  #clientLogin input[type="password"],
  #ticketForm input[type="text"],
  #ticketForm input[type="email"],
  #ticketForm input[type="tel"],
  #ticketForm input[type="number"] {
    box-sizing: border-box;
    width: 100%;
  }
}

@media (max-width: 680px) {
  body {
    background:
      radial-gradient(circle at 15% -10%, rgba(40, 169, 223, 0.24), transparent 22rem),
      linear-gradient(180deg, var(--rb-navy-950) 0, var(--rb-navy-900) 14rem, #edf3f6 14rem);
  }

  #container {
    width: 100%;
    margin: 0;
    border: 0;
    border-radius: 0;
  }

  #header {
    min-height: 70px;
    flex-wrap: nowrap;
    column-gap: 12px;
  }

  #header #logo img {
    max-height: 40px;
    max-width: 42vw;
  }

  #header p {
    text-align: right;
    font-size: 0.85rem;
  }

  #nav {
    display: flex;
    flex-direction: column;
    flex-wrap: nowrap;
    row-gap: 0;
    overflow-x: visible;
    padding: 4px 0;
  }

  #nav li {
    width: 100%;
    border-bottom: 1px solid rgba(255, 255, 255, 0.08);
  }

  #nav li:last-child {
    border-bottom: none;
  }

  #nav li a,
  .rtl #nav li a {
    width: 100%;
    box-sizing: border-box;
    justify-content: flex-start;
    margin: 0;
    padding: 12px 20px 12px 36px;
    border: 0;
    border-left: 3px solid transparent;
    border-radius: 0;
  }

  .rtl #nav li a {
    padding: 12px 36px 12px 20px;
    border-left: 0;
    border-right: 3px solid transparent;
  }

  #nav li a.active,
  #nav li a:hover {
    background-color: rgba(40, 169, 223, 0.14);
    border-left-color: var(--rb-blue-500);
  }

  .rtl #nav li a.active,
  .rtl #nav li a:hover {
    border-left-color: transparent;
    border-right-color: var(--rb-blue-500);
  }

  #content {
    min-height: 360px;
    padding: 22px 16px 30px;
  }

  .sidebar .front-page-button a.button {
    min-height: 96px;
    padding-left: 76px;
  }

  .featured-category {
    width: 100%;
    margin-right: 0;
  }

  #clientLogin {
    padding: 20px 16px;
    background-image: none;
  }

  #clientLogin .instructions,
  .rtl #clientLogin .instructions,
  .login-box {
    display: block;
    box-sizing: border-box;
    width: 100%;
    padding: 0;
    box-shadow: none;
  }

  #clientLogin .instructions,
  .rtl #clientLogin .instructions {
    margin-top: 22px;
  }

  #ticketTable {
    display: block;
    overflow-x: auto;
    white-space: nowrap;
  }

  .thread-entry.avatar,
  .thread-entry.response.avatar {
    margin-right: 0;
    margin-left: 0;
  }

  .thread-entry > .avatar {
    display: none;
  }

  #ticketThread::before {
    display: none;
  }

  .thread-event {
    margin-left: 0;
  }

  .thread-event .description {
    width: calc(100% - 48px);
  }

  .thread-body .attachment-info,
  .freetext-files .file {
    width: 100%;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    transition-duration: 0.01ms !important;
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
  }
}